Terms & Conditions

Last updated [DATE].

Who we are

This website is operated by [LEGAL ENTITY NAME], registered at [REGISTERED ADDRESS], GSTIN [GSTIN]. "We" and "us" mean that company.

Orders

Placing an order is an offer to buy. A contract is formed when we confirm dispatch, not when you pay. If we cannot fulfil an order we will cancel it and refund you in full.

We may decline or cancel an order where an item is out of stock, where a price was shown in error, or where we suspect fraud.

Prices and payment

Prices are shown in Indian rupees. [State whether prices include GST.] The price you see in your basket is the price you pay — nothing is added at checkout.

Payment is taken by Razorpay. Your order is only confirmed once payment succeeds.

Delivery, returns and refunds

Delivery is covered by our shipping policy, and cancellations, returns and refunds by our returns policy. Both form part of these terms.

The virtual try-on is an illustration

Our virtual try-on is a guide, not a colour match. Screens vary, lighting varies, and skin varies. The shade you see on screen may not be the shade you receive, and a difference of this kind is not a fault.

Our content

The text, photographs, designs and software on this site belong to us and may not be copied or reused without our written permission.

Liability

Cosmetics can irritate sensitive skin. Always read the ingredients and patch-test before use. We are not liable for a reaction to an ingredient disclosed on the product page.

Nothing here limits any liability that cannot be limited by law, including under the Consumer Protection Act, 2019.

Governing law

These terms are governed by the laws of India, and the courts at [CITY] have exclusive jurisdiction.

Contact

Email [EMAIL], telephone [PHONE].